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Privacy Policy

GJ Auto Repair Centre respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, contact us, request a quote or use our services.

Who We Are

GJ Auto Repair Centre is a vehicle repair centre based in Manchester.

Business name: GJ Auto Repair Centre
Address: 14 Tuley St, Manchester M11 2DY
Phone: 01612 306592
Email: mail@gjautorepaircentre.co.uk

Information We Collect

We may collect personal information when you contact us, complete a form, request a quote, book a service or communicate with us directly.

This may include:

  • Your name

  • Phone number

  • Email address

  • Vehicle make, model and registration

  • Details about your vehicle issue, repair request or service enquiry

  • Photos you choose to upload, such as accident damage or bodywork images

  • Your preferred contact method

  • Any other information you choose to provide

We may also collect basic website usage information, such as pages visited, device type and general analytics data, where cookies or similar technologies are used.

How We Use Your Information

We use your personal information to:

  • Respond to your enquiry

  • Provide quotes and booking information

  • Arrange vehicle repairs, diagnostics, MOTs, recovery or bodywork services

  • Contact you about your vehicle or requested service

  • Help with insurance-related repair enquiries where requested

  • Improve our website, customer service and business operations

  • Keep appropriate records for administrative, legal and accounting purposes

Our Lawful Basis for Using Your Data

Under UK data protection law, we must have a lawful basis for using your personal information. The lawful bases may include:

  • Contract — where we need your details to provide a quote, booking or repair service.

  • Legitimate interests — where we use your information to respond to enquiries, manage customer relationships and operate our business, provided your rights are not overridden.

  • Legal obligation — where we need to keep certain records for tax, accounting or legal purposes.

  • Consent — where you have given clear consent, such as for optional marketing communications or certain cookies.

The ICO states that organisations must identify a lawful basis before processing personal data and explain this in their privacy information.

Sharing Your Information

We do not sell your personal information.

We may share your information only where necessary with trusted third parties, such as:

  • Parts suppliers

  • Recovery providers

  • Insurance companies, where you ask us to help with a claim

  • Payment, accounting or business administration providers

  • Website hosting, analytics or IT support providers

  • Legal or regulatory authorities, where required by law

We only share the information needed for the relevant purpose.

How Long We Keep Your Information

We only keep personal information for as long as necessary. This may depend on the type of enquiry, service provided, legal requirements and business record-keeping needs.

General enquiries may be kept for a reasonable period so we can manage follow-up communication. Customer, invoice and repair records may be kept for longer where required for legal, accounting, warranty or insurance purposes.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve functionality, understand website performance and support a better user experience.

Where required, we will ask for your consent before using non-essential cookies. You can usually manage or disable cookies through your browser settings.

How We Protect Your Information

We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure. This includes appropriate technical and organisational measures, such as secure systems, restricted access and careful handling of customer information.

Your Data Protection Rights

Under UK data protection law, you have rights over your personal information. These may include the right to:

  • Access the personal data we hold about you

  • Ask us to correct inaccurate information

  • Ask us to delete your information in certain circumstances

  • Ask us to restrict how we use your information

  • Object to certain types of processing

  • Withdraw consent where consent is the lawful basis

  • Request transfer of your data in certain circumstances

The ICO highlights that privacy notices should explain people’s information rights, including the right to withdraw consent where consent is used.

To exercise your rights, please contact us using the details below.

Contact Us

For questions about this Privacy Policy or how we handle your personal information, please contact:

GJ Auto Repair Centre
14 Tuley St, Manchester M11 2DY
01612 306592
mail@gjautorepaircentre.co.uk

Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve your concern.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters. The ICO says privacy notices should tell people how they can complain if they have concerns about how their information is used.

Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

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